Information technologies and the sharing of disaster knowledge: the critical role of professional culture

A comparative survey of a diverse sample of 96 US and Italian emergency management agencies shows that the diffusion of new information technologies (IT) has transformed disaster communications. Although these technologies permit access to and the dissemination of massive amounts of disaster information with unprecedented speed and efficiency, barriers rooted in the various professional cultures still hinder the sharing of disaster knowledge. To be effective the available IT must be attuned to the unique settings and professional cultures of the local emergency management communities. Findings show that available technology, context, professional culture and interaction are key factors that affect the knowledge transfer process. Cultural filters appear to influence emergency managers' perceptions of their own professional roles, their vision of the applicability of technology to social issues, and their perspective on the transferability of disaster knowledge. Four cultural approaches to the application of IT to disaster communications are defined: technocentric; geographic,; anthropocentric; and ecocentric.     

Disasters and the Information Technology Revolution

This paper, the second in a series of state-of-the art reviews, examines the evolution and possible medium-term future of information technology (IT) in disaster management. Until the end of the 1970s, civilian application of IT to disaster management was confined to a few specialised departments of universities, large companies and government. Between the late 1970s and mid-1980s, microprocessor-based devices brought limited, though rapidly improving, computing capacity to a wider range of organisations and individuals. Operational applications included real-time emergency information, management decision support and programme and project planning. Extensive innovation occurred, though operational implementation was often long delayed or limited in scope. During the late 1980s, desktop systems became more powerful, more networked, more portable and generally more mature, with a range of practical emergency-related tools emerging. Computer communications emerged as a practical technology for linking emergency professionals on a global basis. From the early 1990s onwards, powerful and inter-connectable computer equipment has evolved to become an indispensable component of disaster operations worldwide. There are presently major changes under way in emergency-related global information access and networking — the implications of which have yet to be played out. The last part of the paper highlights a set of key technologies which seems likely to shape disaster planning, management and research over the next 10 years, and draws out some operational and organisational implications.     

Realising a resilient and sustainable built environment: towards a strategic agenda for the United Kingdom

Recent natural and human-induced emergencies have highlighted the vulnerability of the built environment. Although most emergency events are not entirely unexpected, and the effects can be mitigated, emergency managers in the United Kingdom have not played a sufficiently proactive role in the mitigation of such events. If a resilient and sustainable built environment is to be achieved, emergency management should be more proactive and receive greater input from the stakeholders responsible for the planning, design, construction and operation of the built environment. This paper highlights the need for emergency management to take a more systematic approach to hazard mitigation by integrating more with professions from the construction sector. In particular, design changes may have to be considered, critical infrastructures must be protected, planning policies should be reviewed, and resilient and sustainable agendas adopted by all stakeholders.     

地震应急避难场所的规划建设与城市防灾

建设应急避难场所是国际社会应对突发性事件的一项灾民安置措施,同时也是现代化大城市用于民众躲避地震、火灾、爆炸、洪水等重大自然灾害的安全避难场所.应急避难场所是预先经科学划定并进行规范化管理,能提供基本生活保障的场所.由于城市应急避难场所的规划建设是一项系统工程,涉及社会的方方面面,本文试图就有关建设应急避难场所的紧迫性、国内外现状、设计规划、技术要求和启动管理作一系统阐述,并以北京市应急避难场所的建设试点作为范例加以介绍.     

Preparedness for emergency response: guidelines for the emergency planning process

Especially since the terrorist attacks of 11 September 2001, governments worldwide have invested considerable resources in the writing of terrorism emergency response plans. Particularly in the United States, the federal government has created new homeland security organisations and urged state and local governments to draw up plans. This emphasis on the written plan tends to draw attention away from the process of planning itself and the original objective of achieving community emergency preparedness. This paper reviews the concepts of community preparedness and emergency planning, and their relationships with training, exercises and the written plan. A series of 10 planning process guidelines are presented that draw upon the preparedness literature for natural and technological disasters, and can be applied to any environmental threat.     

地方政府灾害应急管理问题研究——以灾区某市政府地震灾害应急管理为例

为了建立健全我国突发公共事件应急管理体制,提高各级政府应对突发事件的能力,分析和研究各级政府在突发公共事件应急管理过程中存在的问题显得非常重要。本文通过对九江地区5.7级地震发生后灾区某市政府在应急救灾抢险方面所展开的各项管理工作的调查研究,对灾区政府从启动初动体制到全面展开应急救灾工作的应急管理过程进行了详细分析。在此基础上,以灾区某市政府地震灾害应急管理为例,就我国各级政府在灾害管理过程中普遍存在的有应急预案但没有相应的防灾规划实施细则、灾后受灾应急评估体系不健全、应急避难与应急救灾物资缺少规划管理等问题进行了探讨和分析,并就如何加强我国地方政府灾害应急管理能力提出了相应的建议和方法。     

基于现代信息技术的城市灾害应急管理系统

城市灾害应急管理系统是一项复杂的大系统工程。本文着重从应急管理过程中的应急资源调配、应急预案制定等方面阐述了现代信息技术在城市灾害应急管理中的应用与优势。认为应急管理信息系统的建立目的不是为了预测和估算,而应是当灾害发生时,对已造成的灾情局面做出快速的辅助决策支持。基于此,利用SuperMapObject5.0,Visual Basic6.0,SQL Server2000等现代信息技术软件,以辅助决策、资源快速查询以及生命线管网易损处调查为目的,本文建立了一个局部地区灾害应急管理信息系统。系统的数据库建立更突出了为应急管理服务所需的基础信息、空间数据、应急预案和应急资源等信息划分方式;结合已有的震害预测理论和方法,开发了供水系统和交通系统的震害预测模块,事先为灾害应急决策提供可能的震害信息。系统的开发过程进一步证明了GIS在城市灾害应急管理中有着直观显示、容易操作、辅助准确决策等优势。     

国外应急管理体系的发展现状及经验启示

叙述了应急管理的基本概念，分析了国外应急管理体系的发展现状。从19个方面完整描述了值得我国借鉴的国外应急管理体系建设经验及启示。最后得出，应从长计议，奋力开拓，全面开创我国政府应急管理体系的新局面，加快我国应急管理体系的建设。     

美国的灾害应急管理及其对我国相关工作的启示

在介绍美国灾害应急管理体系的基础上，结合中国实际，对美国气象灾害应急管理工作进行了分析，并借鉴其成功经验，提出了建立和完善中国气象灾害应急机制的一些措施。认为广泛吸纳国际社会在灾害应急管理方面的成功模式和经验，形成具有中国特色的现代化气象灾害应急管理机制，从而进一步加快中国气象灾害管理体系的建设，是科学应对气象灾害，减少人民生命财产损失，实现国家安全和经济社会可持续发展的一个重要举措。     

Addressing challenges for future strategic‐level emergency management: reframing,networking, and capacity‐building

The mounting frequency and intensity of natural hazards, alongside growing interdependencies between social‐technical and ecological systems, are placing increased pressure on emergency management. This is particularly true at the strategic level of emergency management, which involves planning for and managing non‐routine, high‐consequence events. Drawing on the literature, a survey, and interviews and workshops with Australia's senior emergency managers, this paper presents an analysis of five core challenges that these pressures are creating for strategic‐level emergency management. It argues that emphasising ‘emergency management’ as a primary adaptation strategy is a retrograde step that ignores the importance of addressing socio‐political drivers of vulnerabilities. Three key suggestions are presented that could assist the country's strategic‐level emergency management in tackling these challenges: (i) reframe emergency management as a component of disaster risk reduction rather than them being one and the same; (ii) adopt a network governance approach; and (iii) further develop the capacities of strategic‐level emergency managers.     

Planning environmental sanitation programmes in emergencies

Environmental sanitation programmes are vital for tackling environmental-related disease and ensuring human dignity in emergency situations. If they are to have maximum impact they must be planned in a rapid but systematic manner. An appropriate planning process comprises five key stages: rapid assessment and priority setting; outline programme design; immediate action; detailed programme design; and implementation. The assessment should be based on carefully selected data, which are analysed via comparison with suitable minimum objectives. How the intervention should be prioritised is determined through objective ranking of different environmental sanitation sector needs. Next, a programme design outline is produced to identify immediate and longer-term intervention activities and to guarantee that apposite resources are made available. Immediate action is taken to meet acute emergency needs while the detailed programme design takes shape. This entails in-depth consultation with the affected community and comprehensive planning of activities and resource requirements. Implementation can then begin, which should involve pertinent management and monitoring strategies.     

How near is near? The distance perceptions of residents of a nuclear emergency planning zone

This paper reports the results of a study conducted within the emergency planning zone (EPZ) of the Nine Mile Point (NMP) nuclear complex located in Oswego County, New York. An EPZ is the area in the vicinity of a nuclear power plant for which detailed plans are implemented for the management of emergencies and for the communication of the risks of nuclear energy production. EPZs are subdivided into emergency response planning areas (ERPAs) according to distance from the plant. This study aimed at discovering how residents of the NMP EPZ perceived distance to the nuclear plant. Distance was conceptualized in five different and complementary ways: estimated straight line distance, estimated driving distance, actual straight distance, actual driving distance and perceived distance. The results indicate that people living at a very short distance from the nuclear plant perceive and estimate distance differently than people living farther away. These results have policy implications and suggest alternative and potentially more efficient ways to redesign ERPAs. Fundamental geographic variables and concepts such as distance, location, proximity and their associated human perceptions are important human dimensions of risk analysis. These results should be of interest to nuclear emergency planners and are probably applicable to many other hazard planning activities.     

Crisis Management to Controlled Recovery: The Emergency Planning Response to the Bombing of Manchester City Centre

Fuelled by terrorist attacks on urban areas, emergency planning responses to manmade disasters is a growing area of critical debate within the field of urban management. The response of a major British city--Manchester--to the 1996 bombing of its commercial core, is examined in this paper. It focuses on the transformation of the emergency planning response from dealing with the immediate crisis during the first week, to a stage of controlled recovery that still continues. The response to the devastation caused by the bomb was co-ordinated by the city council, which developed a range of short- and long-term initiatives, but the re-opening of the city centre could not have happened so quickly had the council not worked in collaboration with other key organisations and agencies. Working partnerships were crucial to the immediate response and subsequent recovery, with such capacity for organisational learning built upon existing co-operative arrangements within the city, which had developed over the previous decade.     

A baseline assessment of emergency planning and preparedness in Italian universities

Besides offering teaching and research services, schools and universities also must provide for the safety and security of their employees, students, and visitors. This paper describes emergency preparedness in a sample of Italian universities. In particular it examines risk perception within a specific professional category (university safety and security officers) in a specific cultural context (Italy). In addition, it discusses the transposition and implementation in a European Union (EU) member state of EU Council Directive 89/391/EEC of 12 June 1989, on the introduction of measures to encourage improvements in the safety and health of workers. The findings highlight heterogeneous and fragmented emergency management models within the Italian university system, underlining the need for a stricter framework of standardised safety protocols and emergency management guidelines. The study also points out that enhancing emergency planning and preparedness in Italian universities entails increasing safety leadership, employee engagement and individual responsibility for safety and security; essentially, it necessitates improving the culture of risk prevention.     

Progress in natural hazard risk reduction: What hath development wrought?

The development-disaster risk management agenda has been shaped over the last 25 years by development policies and practices that have isolated lesser developed countries' development agenda from dealing with risk to natural hazards, by intentional actions to create a theory and practice of disaster risk management alongside other cross-cutting issues, by attempting to nurture emergency management in the context of disaster risk management and by fostering competition for resources. Sovereign states, multilateral development banks and the international development community should collaborate in shifting paradigms to: consider all development actions as initiatives to reduce risk; separate emergency management policy and practice from disaster risk management; fold disaster risk management and climate change adaptation into development planning and lending processes so as to address risk to natural hazards; promote hazard, vulnerability and risk information as a public good; and insist on accountability and responsibility to natural hazard risk all along the development continuum.     

The 2004 Madrid train bombings: an analysis of pre-hospital management

The terrorist train bombings in Madrid, Spain, on 11 March 2004 triggered a swift and massive medical response. This paper analyses the pre-hospital response to the attacks to gain insight into current trends in disaster management among Madrid's Emergency Medical Services (EMSs). To this end, the existing emergency planning framework is described, the basic structures of the different EMSs are presented, and the attacks are briefly depicted before consideration is given to pre-hospital management. Finally, an explanation of the main underlying misconceptions in emergency planning and management in Madrid is provided to aid understanding of the origins of some of the problems detected during the response. These are attributable mainly to inappropriate planning rather than to mistakes in field-level decision-making. By contrast, many of the successes are attributable to individual initiatives by frontline medics who compensated for the lack of clear command by senior managers by making adaptive and flexible decisions.     

城市公共安全规划与灾害应急管理的集成研究

随着城市公共安全理论研究与应用的不断深入,对于安全规划与灾害应急管理的孤立研究已渐露弊端.探讨了研究城市公共安全规划与灾害应急管理的融合模式,剖析了城市公共安全规划的空间范围与应变管理空间需求之间的关系,提出了以整合观和可持续发展观构建城市公共安全规划,以空间观构建城市应急管理机制的设想.在此基础上,根据有效服务范围和资源量,提出了城市各类防救灾设施的规划标准与建构模式,以建立城市救灾单元区域.     

美国应急管理“连续性”政策分析与启示

通过对美国应急管理"连续性"政策发展历程、法律规定及"连续性"政策主要内容的分析,总结美国应急管理"连续性"政策对于支撑各类紧急情况下应急工作持续开展的重要作用及特点。结合美国经验及我国应急管理发展趋势,从完善我国应急管理"连续性"政策建设、构建国家应急管理"连续性"政策框架、夯实应急管理基础体系、创新我国特色应急管理"连续性"工作、营造全民应急"连续性"氛围等五个方面,提出了完善发展我国应急管理"连续性"工作的建议。     

Learning lessons from the 2011 Van Earthquake to enhance healthcare surge capacity in Turkey

Historically, Turkey has adopted a reactive approach to natural hazards which resulted in significant losses. However, following the 1999 Kocaeli Earthquake, a more proactive approach has been adopted. This study aims to explore the way this new approach operates on the ground. A multinational and multidisciplinary team conducted a field investigation following the 2011 Van Earthquake to identify lessons to inform healthcare emergency planning in Turkey and elsewhere. The team interviewed selected stakeholders including, healthcare emergency responders, search and rescue services, ambulance services, and health authority representatives, in addition to conducting a focus group. Data were analysed according to an open coding process and SWOT (strength, weakness, opportunity, and threat) analysis. The findings suggest that the approach succeeded in developing a single vision by consolidating official efforts in a more structured way, mobilising many governmental and non-governmental organisations, securing significant amounts of resources including physical and human, and increasing the resilience and flexibility of infrastructure to expand its capacity. However, more attention is required to the development of stronger management procedures and acquisition of further resources.     

中国自然灾害应急管理研究进展与对策

从中国自然灾害应急管理的现状出发,系统分析了自然灾害应急管理领域的研究进展,指出了中国自然灾害应急管理在理论和实践方面存在的问题.在此基础上,提出了中国自然灾害应急管理框架,认为建立适合中国国情的自然灾害应急管理体制是提高中国自然灾害应急管理的基础;应急预案的制定和实施是规范灾害应急管理,提高灾害紧急救援能力的关键措施;灾害信息快速准确的获取和评估是灾害应急管理的有效保障;建立实际可用的应急管理系统是提高灾害应急管理水平和工作效率的根本出路.